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lfawns

Matt tiles - quality issues out of the box

Lisa Fawns
16 days ago

I have received 4x16 Matt fi pushed backsplash tile for my kitchen, 5 boxes in total. The original 4 boxes had wax on them to protect the finish which took hours to clean off but they also have small lumps or bubble defects (small but a little black pin mark) - out of 106 tiles only 55 were perfect, the rest I will use portions of in cut areas.

As a result I ordered another box as I needed more full tiles - at an extra 20% cost to me - and that box has glue that protects the tile. The reseller tried to remove the glue but now I have marks I can’t remove. Going to deal with this tomorrow with the reseller.

Has anyone else come across these issues? We have done a lot of tiling and never had these issues - is it a more recent quality issue in manufacturing?

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