Dutchy, Inc.

After seeing a 5-star rating I assumed I would receive 5-star service. In my particular case, I received sub-par work with a poor attitude. I am a young professional who recently purchased a home with a 203k loan and hired Dutchty Inc. to conduct my alternations and repairs mandated by HUD. Upon initially consulting with Dutchy Inc. I was suckered in to his passion to save me money and willingness to going above and beyond the basic alternations. It was my understanding that one of the main concerns of Dutchy Inc. was the payment, although being as that we were under contract I couldn't be more blatant with reassurance that payment would be issued without a hitch. So let's talk about the work... 1.Basic caulking in the bathroom and back-splash in the kitchen. There was a portion of the kitchen counter that wasn't done. He made an excuse of not wanting to move the coffee maker in order to accomplish the 1.5 ft of counter-top caulking. After it being brought to his attention it was never finished. As far as I'm concerned, an uncompleted job, even 95% completed is still a direct reflection of how you do work. 2. He willingly replaced a pipe in my master bathroom(wasn't required) in addition to the required drain-stop. Replacing the pipe caused it to leak on 3 separate occasions. He thankfully came back to fix it a couple times. I would have preferred it done correctly the first time and not felt like I was burdening him asking for it to be fixed. 3. The whole railing along the front entryway needed to be replaced per HUD requirement. The inspection company quoted the work to estimate $870. Instead of replacing the spindles, he only did several (I'm assuming to save himself money). He assumed he would be paid the full quote per the inspection's estimate although only 6 pieces of wood were replaced. It had been my mistake for showing this to him initial quote as I could have got the whole railing replaced and repainted for that cost (I have two quotes from other companies to prove it). After confronting him about the cost and final product he agreed to replace the whole railing. Somehow I ended up feeling bad for asking someone to do something correctly and not try to overcharge me... Unprofessional and terribly unethical. 4. I had a side-glass that needed to be replaced. I got to overhear him ordering the "cheapest piece" the company he called had.... You kidding me, right? What homeowner wants to know that you are picking up the cheapest of anything??? I was appalled. 5. One of the biggest expenses in my 203k loan was a new AC unit that Dutchy subcontracted to a local company. After receiving the final cost of the unit from the company I was surprised to see that Dutchy added on a nice little convenience fee onto his invoice. After discussing this with him he made mention to a permit and his insurance. Overall my experience was but deserving of 2-stars. Completely mediocre work and I would not recommend this company to anyone I cared about. He made it quite clear that my work and myself included was a headache for him. Glad that transaction is over with and that I decided to cut my losses to get this done with. I've been awaiting the opportunity to share my experience. This is not how I like to do business and I can now rest easy knowing that someone else won't be hoodwinked.

Dutchy also completed another major renovation of our master bedroom and bathroom suite in early 2015. The work included all new dry wall, plumbing, electrical, painting, tiling, crown molding, installing of new double shower, toilet, sinks, ceiling fan, and Jacuzzi tub. The work was done exceptionally well . Dutchy your works speaks highly of you as a Grade A/ Top quality contractor. Thanks again for being top grade. We choose Dutchy, Inc. out of 3 other contractors to demolish and rebuild our chimney stucco casing the section above the roof due to a leak. Dutchy communicated clearly the findings of his inspection and put together a specific work plan which included demolishing the structure, type material to be used for the new structure, the rebuilding work to be done, cost and final expectations. The work was completed and the type of material used as promised along with the worked performed accomplished a newly built and more solid structure to last a long time. We were truly happy with the outcome and how professional and detail Dutchy was from start to finish. We feel comfortable using him and his company again and highly recommends him due to the top notch quality of work completed. Thanks Dutchy we were able to fully use and enjoy our fireplace during the holidays.

Thank you to Dutchy Inc for our incredible decks. He went above and beyond the county requirements to make the decks save and secure. He took his time to make it perfect. Anyone looking to have any work done will not be disappointed by his work. Professional attitude and takes a lot of pride in his work. THANKS DUTCH!!!!!!!

Dutchy listens, it attentive and strives to please the customer. His work ethic is good and he has good talent. I hired him two times so the total costs noted was for the combined projects which were done with a year or so gap between them.

We had Dutchy, Inc remove a Luma Dome ceiling in our kitchen and install recessed lights and hanging lights as well. He was prompt, the work was meticulous with amazing attention to detail. Everything was spotlessly clean. We really love the end result and will hire Dutchy, Inc for our next home project as well. We highly recommend!