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Ann Arbor Carpets Flooring America

Ann Arbor Carpets Flooring America

Average rating: 4.9 out of 5 stars34 Reviews
Carpet Dealers
Write a Review

About Us

Founded in 1968 by Jerry Mrozinski and Harold Peplau (now retired) Ann Arbor Carpets has been a local mainstay for homeowners and businesses for all of their Ann Arbor flooring needs. After three years on N. Main Street in downtown Ann Arbor, the store moved to its current location on State Circle. Then came a change to a new name: Ann Arbor Carpets-Flooring America. The change was made when Ann Arbor Carpets joined a 500-store nationwide buying group which added the advantages of bigger selection and lower prices. Ann Arbor Carpets-Flooring America offers every kind of covering for the floor, from area rugs to ceramic tile to bamboo, hardwood and even leather, with a showroom containing thousands of samples that customers can see and touch. Plus customers can take advantage of free financing, and a warranty that promises satisfaction guaranteed. Now a new generation is carrying the Ann Arbor Carpets name forward. About 15 years ago Jerry brought in his daughter, Jenny, to help run the business. Today she's the major partner, but he still comes in to work every day. Ann Arbor Carpets-Flooring America - 45 years and going strong!

Category

Carpet Dealers

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17 Projects

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Business Details

Business Name

Ann Arbor Carpets Flooring America

Phone Number

(734) 619-0573

Website

www.annarbor-flooringamerica.com/

Address

550 State Circle
Ann Arbor, MI 48108

Followers

22 Followers

Socials

Find me on FacebookFind me on XFind me on my blog or other site

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Services Provided

Carpet Installation

Custom Rugs

Carpet Sales

Flooring Sales

Hardwood Installation

Hardwood Sales

Laminate Installation

Vinyl Installation

Vinyl Sales

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Areas Served

Ann Arbor

Adrian

Ypsilanti

Plymouth

Saline

Milan

Chelsea

Dexter

Manchester

Barton Hills

Superior Township

Willis

Ypsilanti Township

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Credentials

2 Houzz Awards
Best of Houzz 2018 - Service
Best of Houzz 2017 - Service
2 Houzz Badges
Recommended on Houzz
250 Ideabook Saves
1 Affiliation
BRAG Ann Arbor
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Write a Review

34 Reviews for Ann Arbor Carpets Flooring America

PU
purpleballerina
Average rating: 1 out of 5 stars
They took over two months to complete a very simple project and twice arrived with wrong and poor quality finishing piece. Salesperson appeared to be inexperienced. Extremely frustrating and disappointing experience.
Ann Arbor Carpets Flooring America
Comment from Ann Arbor Carpets Flooring America:
Hi there! We apologize for your frustration during this time. We've connected with the team working on your project to discuss what went wrong and how to ensure it doesn't happen again. We always try to exceed our customers' expectations, and we appreciate your feedback. Your experience is very important to us — if you'd like to discuss this further please give us a call at 734-769-1710.
DC
David Coupland
Average rating: 5 out of 5 stars
Ann Arbor Carpets removed the old carpet and installed vinyl flooring in a finished basement room, about 200 sq. ft. Their work was professional and high-quality throughout the process. I am very pleased with the final result and will definitely use them again in the future.
MI
Mariamercedes I.
Average rating: 5 out of 5 stars
This is the second project we complete at home with the help of Ann Arbor Carpets Flooring America. They are experienced, professional, friendly, and give accurate timelines and quotes. There are no unexpected 'surprises' to worry about.
CT
Christine Taylor
Average rating: 5 out of 5 stars
I have nothing to say but nice store very professional yet casual at the same, the salesman was very casual, and dealing with two seventy year old ladies can be a challenge. I love the carpet, we did choose the same carpet as before for upstairs bedrooms, but so nice to be clean and new. The downstairs to a walkout basement had an old berber, hard to walk on, and old. The new carpet makes the lower level feel so warm. Thank you to the salesman who helped with the decision. I cannot forget the installers they were fantastic!!! Great job!!
RE
Ron Eckhout
Average rating: 5 out of 5 stars
I'm a repeat customer, Ann Arbor Carpet did a good job. As always Jason was very professional in his job. We will be back again when we need new carpeting.
RO
Robert
Average rating: 5 out of 5 stars
Absolutely outstanding - professional, customer oriented service. We were extremely pleased with the initial sales, the installation, and the end results - thank you. I would recommend Ann Arbor Carpets of America to anyone.
KW
kristi weaks
Average rating: 5 out of 5 stars
I am extremely pleased with my new carpet! The installers were kind and very respectful while they were doing their job. I have gotten several compliments from guests about how nice it looks and what a great job the installers did. I will highly recommend Ann Arbor Carpets Flooring America.
JS
Judy Stein
Average rating: 5 out of 5 stars
We have purchased carpet and flooring from Ann Arbor Carpets Flooring America for many years and have always been extremely happy with the quality of the service and the products. We experienced the same satisfaction with our most recent purchase. All of the sales staff were very knowledgeable and the carpet was installed on time and looks wonderful. We plan to continue our business with AA Carpets Flooring.
DH
Daryl Hurst
Average rating: 5 out of 5 stars
Great experience all the way: sales quotation was precise and detailed, paying attention to all my concerns. Meticulous installation with invisible seams and perfect workarounds every obstacle.
ET
etparker
Average rating: 5 out of 5 stars
We had a Mannington sheet vinyl floor installed in our kitchen. We had the floor coved in several places which is a more difficult installation, but we like the look. The finished floor was beautiful and the attention to detail (coving, moldings and transitions) was first rate. Couldn't be more pleased.
KL
Kathy Lane
Average rating: 5 out of 5 stars
Our order was completed in a timely manner and everything went well. The communication with the store was exemplary (which seems to be unusual with so many businesses these days).
DA
Diane Amerman
Average rating: 5 out of 5 stars
Ann Arbor Carpets Flooring America did an outstanding job from the moment we walked in the door. From educating us about different carpet options to helping us decide which brand and grade would be best for our need. Quality service didn't stop there. Scheduling an install date was easy, as was the actual day of install. The crew were running late with a complicated job before ours but they immediately communicated that information accordingly. The installation crew were friendly, respectful and extremely good at what they do. The 3 of them worked together effortlessly and they were in and out in 4 hours. They removed the carpet, padding from two large rooms and installed the new carpet quickly. We had some tricky furniture maneuvers they had to work around but they greeted that challenge with a smile. It's wonderful to receive such great service plus a quality product to boot!
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Frequently Asked Questions

How is Ann Arbor Carpets Flooring America rated?

Ann Arbor Carpets Flooring America is currently rated 4.9 overall out of 5

What services does Ann Arbor Carpets Flooring America provide?

Ann Arbor Carpets Flooring America provides the following services: Carpet Installation, Custom Rugs, Hardwood Installation, Flooring Sales, Carpet Sales, Hardwood Sales, Vinyl Installation, Vinyl Sales, Laminate Installation

Where does Ann Arbor Carpets Flooring America provide services?

Ann Arbor Carpets Flooring America provides services in the following areas: Ann Arbor, Barton Hills, Dexter, Milan, Saline, Willis, Ypsilanti, Chelsea, Plymouth, Manchester, Adrian, Ypsilanti Township, Superior Township