Flooring America Carpet Studio

I wanted to get new carpeting for my home and decided to go to Carpet Studio as I was pleased with a previous purchase from them. So glad I went there again. Everyone was very helpful but I especially want to give a special thanks to Alex. He went above and beyond what he needed to do. I appreciate so much his expertise and patience in helping me to pick out carpet and enjoyed his sense of humor in addition to his professional concern that I would love my new carpet. He was a total joy to work with. I also want to give a thank you to Dave & his helpers who installed my carpets. They took obvious pride in doing a professional job and I so appreciate the work they did.

Love working with Alex at Carpet Studios. He is extremely professional, communicates well and meets all our needs on a timely basis. We have been working with him on multiple projects for a number of years and have never been disappointed.

Absolutely thrilled with my experience at Flooring America Carpet Studio! From start to finish, their service was impeccable. The staff (Shout out to Alex for being A++) are not only friendly but incredibly attentive, making sure every concern and question was addressed promptly and thoroughly. The installers were top-notch, delivering quality workmanship and ensuring the products installed were nothing short of fantastic. Speaking of products, I couldn't be happier with the selection and quality offered. Plus, the prices were surprisingly reasonable, especially when compared to those big box stores. What truly sets Flooring America Carpet Studio apart, though, is the personal attention you receive. They genuinely care about their customers' satisfaction and go above and beyond to ensure it. Highly recommend this place for anyone in need of flooring solutions!

We have used Carpet Studio Flooring America many times over the years and have always been pleased with the service and the results. We were very pleased recently when we had bedroom carpet installed and Heather was able to come out and help with other decorating ideas and suggestions. She is wonderful!

The complimentary in-house service was great. Heather is amazing and offered great insight & recommendations. We look forward to continue working with her on our renovations!

We could not be happier with purchasing our carpet and tile from Flooring America. We worked with Diane in selecting materials to do a complete remodel of our home. She is honest, kind, extremely knowledgeable and listened to our concerns. Diane was extremely pleasant to work with and followed through on every detail. When Diane wasn’t available, Alex stepped in and was also very pleasant to work with. When it came time for installation, Bull came to our home and was very pleasant and competent in his job. The installers did an incredible job and showed up when they said they would and always cleaned up perfectly. Overall, we were extremely pleased with the product and service we received. Highly recommend using this business for any flooring needs.

The new design services are outstanding and so helpful. Heather has great vision and gets you to think creatively about your space.

We have been working with Flooring America Carpet Studios in Okemos for many, many years. We have always had such good customer service that it would be silly to go anywhere else. Ben kept us informed of the status of the wood product we ordered and once it came in it was all systems go. Our installer was on time each day, worked hard and meticulously all week. The end results were just what we were hoping for. The installer, Don, even feathered in the new wood planks into our old existing hallway wood floors and it looks perfect. Thank you all! We love it.

Flooring America has an amazing interior design service. The designer, Heather, is very experienced and helped guide our design concepts into a beautiful interior. Heather spent time listening to what we wanted and helped make our new kichen and bathroom beautiful. Very helpful and value added.

Heather did a fabulous job taking my ideas and making them better! She was creative, encouraging, patient and a true pleasure to work with. Our remodeled bathroom is stunningly beautiful, highly functional, and totally unique. We look forward to working with Heather on additional remodeling projects. The tile selection at Flooring America was great.

Our carpet was replaced on June 30, 2020. We had our tech do the labor work of moving furniture and taking up the old carpet. He was kind enough to cut a piece out for our daughter's dorm room and set it aside. The project was completed in one day and put right back the way we wanted. The carpet looks amazing!

I bought tile for my kitchen and bathroom from Flooring America Okemos. I also bought a carpet for my basement, and the quality of their service was outstanding. Very professional. I definitely recommend them.